Privacy Policy

Central Transport (“we,” “our,” or “us”) is a recognized leader in providing high quality national Less-Than-Truck Load freight transportation services. As we conduct our business, we understand that how and when information about you is gathered, used and shared is of utmost importance. We appreciate your trust that we will do so carefully and sensibly as described in our Privacy Policy. This Privacy Policy describes how we handle information we learn about you from your use of the Website (as defined herein) and from your use of the services offered through the Website (“Services”). If you have questions about this policy or wish to contact us, we can be reached via marketing@centraltransport.com.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BECAUSE BY VISITING CENTRALTRANSPORT.COM (the “Website”), YOU ACCEPT AND AGREE WITH ITS TERMS AND OUR PRIVACY PRACTICES.

COLLECTION OF INFORMATION

We are the sole owner of the information we collect on our Website or through your use of our Services. The information we collect depends on what you do when you visit or utilize the Website, and on what you do when you access or use our Services. Below is information on the kinds of personal data we gather, how we gather the personal data, and what we do with that personal data.

What kind of personal data do we collect about you?

We may collect the following kinds of personal data.

Contact and Identity Data, including without limitation your name, address, e-mail address and phone number, and your business or organization.
Technical Data, including without limitation your Internet Protocol (IP), device identifiers, device information (such as type and model, operating system type, browser type, language, and settings), your login information, geolocation data, cookie IDs, referring / exit pages and URLs, interaction information (such as clickstream data), domain names, pages viewed, and software crash data.
Usage Information, including without limitation the time, date, and duration of your use of our Website or Services, and your interaction with content offered through the Website or Services, and any referring websites.
Financial and Transactional Data, including without limitation information related to your previous transactions and payments, preferred payment method and credit history.
Marketing and Communications Data, including without limitation your preferences in receiving marketing from us and your communication preferences.

How do we collect your personal data?

We may obtain your Contact and Identity Data, Technical Data, Usage Data, Financial and Transactional Data, and Marketing and Communications Data using any of the below methods.

When you provide the personal data to us. You may provide the personal data to us when you enter or upload information into the Website or Services, create an account, or when you communicate with us via telephone, email, or otherwise.
Through technical means. When you visit our Website or use our Services, we may collect your personal data using cookies and other similar technology. “Cookies” are small text files that are stored in your device’s browser when you visit a website. Cookies make it possible to recognize you as the same user across one or more browsing sessions, and across one or more websites. We may use cookies for a variety of purposes, including without limitation, remembering your sign-in credentials and preferences so that you do not have to input them each time you use our Website or Services; customizing your experience using the Website or Services, including by determining the most relevant content and advertisements to show you; and allowing us and third parties to monitor Website traffic and performance so that we may improve our Website and Services.
We may use both session cookies and persistent cookies. Session cookies expire when you close your browser. We use session cookies to record session information, such as which web pages a user has visited, and to track user activity on the website. We may also use persistent cookies to track and target the interests of our users to enhance the experience on our website. Persistent cookies remain on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your browser’s “help” file. We may link the information we store in cookies to your personal data in order to provide a faster and more pleasant online experience. You can refuse cookies by turning them off in your browser. If you reject cookies, you may still use our Website, but your ability to use some areas of our Website will be limited.

When you use our Website or the Services, we may also receive personal data your device automatically communicates to us, such as information about your location, and other technical information about your device and the software it uses.

We may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

We may communicate with you and offer or confirm services via e-mail. To help us make e-mails more useful, we often receive a confirmation when you open e-mail from centraltransport.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from Central Transport, please adjust your e-mail contact preferences.
When your organization or a third party provides it to us. Your organization may provide us with your personal data so that we can activate and manage your access and use of the Website and/or Services. We may also receive your personal data from carefully vetted third parties who provide services on our behalf (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).

How do we use your Personal Data?

We may use your personal data for the following purposes:

to perform our obligations arising under our contract with you;
to provide you with information you request;
to provide you with information about other services we offer that are similar to those that you have already purchased or inquired about;
to notify you about changes to the services we offer (e.g., changes in service hours, weather conditions, delivery availability and options, etc.);
to present the content provided in our Website and/or Services in the most effective manner for you and for your device;
to administer our Website and Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to allow you to participate in interactive features of our Website and/or Services, when you choose to do so;
to assist with our employee recruitment efforts and hiring processes;
to help keep our Website safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you or others; and
to distinguish you from other users of our site.

SHARING YOUR PERSONAL DATA

The personal data that we collect about you and your use of our Website and Services is an important part of our business. We respect and value you as a Website visitor and customer and will not jeopardize the free flow of information between us. We will not sell your personal data that we collect and store to other websites or businesses. We may share some of your personal data as a customer in the furtherance of our Services as outlined immediately below.

Disclosure Regarding Service Providers: Central Transport may utilize other companies to assist with our business, including without limitation third party logistics providers, other less-than-truckload carriers, and companies who assist us with hosting this website, developing or promoting additional services, (e.g. via e-mail, direct mail, or on mobile devices), processing credit card payments, and analyzing the effectiveness of our website. We limit access to only those elements of your personal data they need to deliver those services and prohibit these companies and their employees from using your personal data for any other purpose.

Disclosure for Other Reasons: Central Transport may release or disclose account and other personal data to comply with a law, regulation, or governmental request; respond to a subpoena; prevent illegal conduct, fraud or abuse; or protect the rights, property or safety of the Website, our users or others. We may exchange personal data with other companies and organizations for fraud protection and credit risk reduction. Central Transport will not under any circumstances sell, rent, share, or otherwise disclose personally identifiable information of you for commercial purposes in violation of the commitments set forth in this privacy policy.

If we choose to sell or merge any part of our business, we may share and/or transfer customer information, which may include your personal data, in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, certain information, including your personal data, could be transferred to or acquired by a third party.

INFORMATION SECURITY AND PROTECTION OF YOUR PERSONAL DATA

Securing your personal data is very important to us and Central Transport maintains physical, electronic and procedural safeguards to protect it. We use security measures, such as firewalls and encryption technology, consistent with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and/or disclosure. The personal data we collect is stored within databases that we control directly or through our service providers. However, as “perfect security” does not exist on the Internet, and since no security system is impenetrable, Central Transport does not guarantee the absolute security of our databases, and we cannot guarantee the security of your personal data transmitted to our site; any transmission is at your own risk. Be advised that any information you choose to post on any message board, discussion group or other public posting area on our website is available to anyone with Internet access.

If you create an account on the Website, you may be asked to select and use a password and provide and maintain accurate and current information about you and your organization. You should protect your password by not disclosing it to any other person, limiting access to others of your computer or device and browser and by signing off after you have finished accessing your account. If you want to change your password, you may do so by accessing your account settings and following the relevant prompts.

You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your password or account. You will notify Central Transport immediately of any unauthorized use of your account or password or any other breach of security.

YOUR PRIVACY RIGHTS AND CHOICES REGARDING ACCESS OF INFORMATION

You have the right to refrain from giving us certain personal data, but consequently you will not be able to take advantage of all of our Services or Website features.

Prior Information: You can add or update certain information on pages such as those listed in the “User Access to Information” section above. When you update information, we may keep a copy of the prior version for our records.

Client Communication: If you do not want to receive e-mail or other mail from us, please adjust your account setting regarding e-mail contact preferences. You may also unsubscribe from our marketing emails buy clicking the appropriate link in the email correspondence we send you. (You cannot waive the applicability of the Website’s Term of Use and other legal notices, such as this Privacy Policy, and if you elect not to receive those notices, they will still govern your use of the Website, and it is your responsibility to review them for changes.)

Cookie Choices: The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, rejecting the use of cookies means that you will not be able to use certain important features of our website.

CHILDREN

We do not offer our Services or promote the Website to, nor do we intentionally collect or retain personal data from, children who are younger than 13 years of age. You are cautioned, however, that the collection of personal data submitted in an e-mail, electronically or through the Website or Services will be treated as though it was submitted by an adult, and may, unless exempted from access by Federal or State law, be subject to public access. If you have a child under 13 who you believe submitted personal data and would like it removed, please contact us at marketing@centraltransport.com.

If you are under 18, you may use the Website or Services only with the involvement of a parent or guardian.

LINKS AND THIRD PARTY WEBSITES

Our Website may, from time to time, contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility of or liability for these policies. Please check these policies before you submit any personal data to these websites.

CONSENT, CONDITIONS OF USE, NOTICES AND REVISIONS

By using our Website or Services, or by otherwise communicating with us online, you consent to our collection and use of your personal data. Your visit to Website or Services and any dispute over privacy is subject to our Website’s Terms of Use, including, unless otherwise provided in a separate agreement, limitations on damages and application of the law of the State of Michigan. Because our business changes constantly, we reserve the right to periodically revise our Privacy Policy and the Conditions of Use. Please check our website frequently to see recent changes. Unless stated otherwise, our Privacy Policy applies to all information that we have currently or will obtain about you, your account with Central Transport and our services to you.