You will receive response by email. Please allow us 3-5 business days to complete your request.
NOTE: Corrections cannot be completed on paid Pro number(s).
If any correction entry needs further explanation than dispute category, please write a
brief explanation for each request below.
If any correction requires support documents, up to 5 documents can be uploaded using this web form. All additional
support documents can be faxed to (586) 819-0065 or emailed to
firstname.lastname@example.org and reference the Pro # in the subject line.
For Incorrect Weight or Dimensions disputes the following is required:
- Printed detailed packing slip or purchase order that accompanied the shipment.
- Printed product catalog or web site link that indicates the weight and/or dimensions of the items shipped.